Toronto crash: Passengers ignored safety commands, report finds

Kinja'd!!! "ttyymmnn" (ttyymmnn)
09/03/2020 at 14:00 • Filed to: Planelopnik

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Back in 2019, an Air Canada Jazz Dash 8 at Toronto’s Pearson International was !!!error: Indecipherable SUB-paragraph formatting!!! while taxiing. A recently released investigation shows that many passengers lost their mind following the collision, refused to listen to flight attendant instructions, and took it upon themselves to grab their belongings and bail out. Passengers even verbally threatened the flight attendant to get her to open the cabin door.

Many passengers ignored instructions to “remain seated and calm” while some tried to grab their overhead luggage during the evacuation and others were yelling that they needed to get out of the plane, fuelling panic, the agency report, which was released this week, says.

. . . .

In the moments after the collision, the flight attendant asked passengers to remain seated but “despite this command, some passengers unfastened their seat belts and stood up”.

One passenger climbed over the back of their seat, opened a rear emergency window exit and jumped, followed by one more passenger.

. . . .

Fifteen people received minor injuries, including one infant who was badly bruised after being thrown from her parent’s arms, hitting the seatback and falling to into the aisle when the fuel tanker collided with the aeroplane.

The article isn’t clear, but it sounds like the plane may have stopped and passengers thought they were at the gate. Or else they unbuckled and got up while the plane was still taxiing. What a cluster.


DISCUSSION (18)


Kinja'd!!! HammerheadFistpunch > ttyymmnn
09/03/2020 at 14:05

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people...glad Im not one.


Kinja'd!!! For Sweden > ttyymmnn
09/03/2020 at 14:07

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huh imagine that


Kinja'd!!! Grindintosecond > ttyymmnn
09/03/2020 at 14:09

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People suck. We are in an age where decision making is not left to people who are trained and actually know what they are doing, but people now believe wholly they know better. Believe wholly their 20 minutes of internet makes them smarter than anyone else. And they get to vote too.....


Kinja'd!!! user314 > ttyymmnn
09/03/2020 at 14:10

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Kinja'd!!! CarsofFortLangley - Oppo Forever > ttyymmnn
09/03/2020 at 14:15

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Toronto City Motto: Fuck you, got mine.


Kinja'd!!! facw > ttyymmnn
09/03/2020 at 14:20

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So maybe they were already out from smoke inhalation, but until that point , presumably the flight attendants on Saudi 163 were telling everyone to stay calm and in their seats...


Kinja'd!!! bob and john > ttyymmnn
09/03/2020 at 14:22

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people are fucking stupid. 


Kinja'd!!! HammerheadFistpunch > Grindintosecond
09/03/2020 at 14:23

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Kinja'd!!! If only EssExTee could be so grossly incandescent > ttyymmnn
09/03/2020 at 14:27

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The general public refused to follow instructions and instead acted like animals and created more chaos? What a surprise, nobody could have ever seen that coming.


Kinja'd!!! ttyymmnn > Grindintosecond
09/03/2020 at 14:40

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I can’t speak for Canada, but couldn’t those people face federal charges for those shenanigans?


Kinja'd!!! ttyymmnn > facw
09/03/2020 at 14:41

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Well yeah, but that was a massive clusterfuck.


Kinja'd!!! Chariotoflove > Grindintosecond
09/03/2020 at 14:45

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People have always been that way. It’s just that before the internet blogs and forums, it was a little easier to hide and ignore them.


Kinja'd!!! Goggles Pizzano > ttyymmnn
09/03/2020 at 14:49

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I don’t believe it would happen unless someone died. Little more relaxed up here . “C ould have been worse”.


Kinja'd!!! CB > ttyymmnn
09/03/2020 at 15:15

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As a person who has a front row seat to disaster a lot of days, it is shocking how bad some people’s survival instincts are.


Kinja'd!!! Grindintosecond > ttyymmnn
09/03/2020 at 15:27

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In the US, at least, to buy a ticket you have to agree to things by either clicking on a terms agreement, or on the back of your ticket it says, that you will follow instructions of all flight crew and that IS an FAA regulation, making failure to do so a federal crime. Any injuries obtained by NOT following the instructions of course will not be covered by insurance or the airline.

However, the people who bumped that lady in their hury to ignore instructions may get the whole hospital bill to treat that baby.


Kinja'd!!! WilliamsSW > ttyymmnn
09/03/2020 at 16:28

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Soooo, the same as AA383 then? Color me surprised.


Kinja'd!!! ttyymmnn > WilliamsSW
09/03/2020 at 16:36

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I had forgotten about that one.

The captain then called for the evacuation checklist, during which the flight attendants had already initiated an evacuation, despite the command not having been given.

. . . .

The Board also faulted communication efforts among the crew, including the inability of flight attendants to successfully operate the interphone (which differed from the model used in training) and the failure of the flight crew to keep attendants informed of their intention to evacuate. The Board also called for research into countermeasures against passengers evacuating with carry-on luggage despite being specifically instructed not to do so by crew.

FA’s said, “Screw it, we’re outta here.” They saved all the pax, but they also need the info about where it’s safe to exit. But it sounds like the pilots were also busy and didn’t give a timely call. Tough to judge that one. 

As for the carry ons, how about a system that locks the overhead bins when some sort of emergency is declared? Of course, that would probably take more time since people will be wondering why the bin won’t open.


Kinja'd!!! ttyymmnn > WilliamsSW
09/03/2020 at 16:38

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Also, there was another AA383 that crashed in 1965 . CFIT. Hadn’t heard of that one.